|Ms Rachel Thornley (f)|
The practice manager has the overall responsibility for all administrative tasks and is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Other duties are ensuring the smooth daily operation of the surgery to a high standard and maintain a high performance by the staff. She is the focal point for any management matters concerning the practice.